Terms & Conditions

Terms and Conditions of Use - Effective Date: January 1, 2010

These Terms and Conditions of Use ("Agreement") are provided by Vivo Law Offices, LLC for clients utilizing IndianaVirtualLaw.com- an online Indiana law service.  By utilizing these services, you (as a client of the law firm) are retaining Vivo Law Offices, LLC, which is a law practice established in Indianapolis, Indiana and managed by attorney Tiffany U. Vivo, a member of the Indiana Bar.  The Agreement will also govern your use of this website, including all content provided on the website and through access to all online services provided by Vivo Law Offices, LLC.  The Agreement to provide legal services to you covers the entire time period during which you have had and will have contact with Vivo Law Offices, LLC.

You agree that it remains your responsibility to proceed as a pro se litigant by filing all legal documents and complying with any federal, state and local legal procedures.  Unless we have expressly represented that we will file or record documents or advance fees or expenses, it is your sole responsibility to complete such tasks, and Vivo Law Offices, LLC will only perform the duties described in its serice offering to you.  By providing you with limited legal services, Vivo Law Offices, LLC has not agreed to attend a hearing or trial on your behalf or provide any legal services extending beyond those services which you have purchased and we have agreed to provide.  We only provide limited legal assistance and document preparation and review through this online service.  After performing the services purchased by you, we have no further obligation to you.

Limitation of Services

While authorities in some jurisdictions may deem this website and this law practice to be an advertisement for legal services in their jurisdiction, our website is not to be considered as a solicitation for legal services related to any other state’s law.  This website and this legal practice offer services relate to Indiana or federal law only.

Unlike a geographically located law practice, Vivo Law Offices, LLC will not provide physical legal representation or commence litigation on your behalf.  The purpose of Vivo Law Offices is to provide limited legal advice and general counseling on Indiana legal matters with prompt service provided in a cost-effective manner.  In many situations, you may need or desire more traditional full-service legal services not offered through this online service.  In those cases, you are encouraged and requested to contact us directly or to seek other legal counsel, and not to engage us through these online services.  We are not assuming any affirmative duty to determine the appropriateness of limited legal advice or general counseling to your particular needs.  However, if we determine during our communication with you that your specific legal matter requires the engagement of a full-service law firm, such as in the event that your situation may require the commencement of a formal lawsuit, then we will promptly refer you to a full-service Indiana law firm in your area or refer you to the Indiana Bar Association's Lawyer Referral Service.

Nature of Unbundled Legal Services

Vivo Law Offices, LLC is not a pre-paid legal service; it is an online legal practice where you are charged a one-time fee for limited legal services related to Indiana or federal law.  Vivo Law Offices, LLC provides unbundled legal services.  This means that the legal services provided by us only extend to those services of which you have requested and purchased, and we have provided.  After you have purchased a service and we have agreed to provide it and have completed the work, you cannot expect us to perform in any additional capacity.  For example, if we assist you in creating a Limited Liability Company, it is not our responsibility to ensure that the forms are properly filed, to attend a meeting of the owners or managers, or to provide any other legal services related to that matter beyond the original purchased and provided limited legal services.  Likewise, after you have paid for the requested services and we have performed them, we will not expect any further payment from you other than payment for the original requested legal services performed by us.

As with any legal service, we cannot guarantee any legal outcome.  By purchasing our services, you agree that it remains your responsibility to properly and timely file any legal documents and to comply with federal, state and local legal procedures.

Confidentiality - Security - Retainment of Records

Vivo Law Offices, LLC provides limited legal services pertaining to Indiana law only.  The attorney responsible for this site is licensed to practice law only in the State of Indiana.

In compliance with the professional rules and restrictions of the Indiana State Bar and the Indiana Bar Association and for reasons of personal integrity, this practice is bound by stringent professional standards of confidentiality.  Any information received by us from our clients is held in strict confidence and is not released to anyone outside of this practice, unless agreed with by you, or as required under applicable law.

An attorney-client relationship with this practice is established only after a specific question has been posed to an attorney at this practice through a prospective client's personal login page and that question has been confirmed as received through a reply communication from an attorney at this practice.  Prospective clients should be aware that our duties of confidentiality and the attorney-client privilege may not arise until an attorney has expressly communicated the ability to respond to that prospective client.  Once you have provided us with your personal information, we will first run a crosscheck for any possible conflict of interest before accepting representation of your matter.  We may decline to provide our services to you if a conflict of interest is discovered.

All our records are securely retained in electronic files, along with secure backups, for the period of years required under Indiana law.

Articles and Other General Public Information Provided on this Website

Any articles for general knowledge published on this website contain basic information on legal matters and are not meant to provide advice regarding a specific legal problem you may have.  We remind you not to rely on this general information without first communicating with us or other legal representation regarding your specific legal situation.

Copyright

Vivo Law Offices, LLC claims copyright protection on all of the content provided in this website.  The content from this website may not be reproduced, copied and/or redistributed in any form without the express permission of Vivo Law Offices, LLC.  Furthermore, the content from this website cannot be modified nor can it be used for commercial purposes.  Each document posted at this website shall contain the following copyright notice:

Copyright 2009-2010 Vivo Law Offices, LLC. All rights reserved.

Client Funds

No fee will be charged or obligation incurred by registering on this website.  In most situations, a client's funds will not be transferred to Vivo Law Offices, LLC until the legal services requested by the client are ready to be accessed and received by the client on their personal login page.  Some requested services may require the upfront payment of a retainer fee or the pre-payment of fees or expenses before Vivo Law Offices, LLC will begin work.  After the client's payment of the agreed upon price is confirmed through a Cardholder Information Security Program (CISP) compliant credit card processor, the client will have complete access to the legal advice, documents, research or other services provided by the attorney.  If further communication with the attorney is required, the client may post a separate question regarding the received legal services or request a price quote for additional legal work.  Vivo Law Offices, LLC will not pay any court costs associated with your case which may be required as part of a lawsuit, filing fees or service of process fees.

Technology - Security

Vivo Law Offices, LLC does not rely on email to communicate with clients. Email as it is commonly sent and received is unencrypted and does not provide a secure means of interacting with our clients. Primary communications are done through this website over Secure HTTP, which provides you with the highest industry standard protection available on the web. All payments are processed by Cardholder Information Security Program (CISP) complaint credit card processors, and no credit card or payment account numbers are stored on our servers.  The maintainer of this site has over seven years experience developing secure web-based applications, from tax filing to background checking software, and uses secure programming techniques and best practices along with continual code auditing to ensure that this site is as secure as possible.

Links and Email Addresses

Links posted on this website to other websites are provided only as a convenience to our clients.  We assume no responsibility for the content, security or reliability of any websites to which we have posted links.  Spamming, the unsolicited broadcasts of email addresses or links in this website, is prohibited and unauthorized.

Web Tracking - Cookies, Information Collection and Privacy Policy

1.            General Site

To view the articles and public documents on this site you do not need to reveal any personal information.  This site will present your browser with the option of accepting JavaScript and cookies in order to lay out the web page correctly and to store customized settings for your next visit. These features may be disabled by your browser, however this will limit the look and functionality of the website. All page requests are logged in order to properly maintain the service and security of this website.

2.            Virtual Law Office

In order to use the virtual law office, you must first register a username and provide personal information about yourself.  This information will be used during your transactions with Vivo Law Offices, LLC to provide limited legal services in compliance with Indiana law.  Your information may be provided to a third party in order to provide the service you requested and/or as is required by law.  All other use of your personal information will be limited to your attorney/client relationship with Vivo Law Offices, LLC.  This site uses cookies to store a session id.  Therefore, in order to register on the website, cookies must be enabled so that we can provide you with a secure transaction.

Registration

In order to retain our services, you must register on our website.  There will be no fee charged for registration on this website.  By registering you will receive access to a personal information page where you may request our services in a secure manner.  By registering on our website, you are representing that you are at least 18 years of age and able to enter into a binding contact with Vivo Law Offices, LLC.  Furthermore, by registering you are representing that the information you provide to us is correct, accurate and updated.

Reviewing and Updating Your Personal Content

Vivo Law Offices, LLC requests that you keep your personal contact information current.  After you have registered on our website, you may enter your personal information page at any time to review and update your personal information.

Contact Information

Because we are a virtual law practice, we would prefer that you provide your information to us using the technology provided for you on your personal client login page.  However, if this is not possible and we require further information in order to review your legal matter, our mailing address is 5150 Pike Plaza Road, Indianapolis, IN 46254.

Limitation of Liability - No Warranties

Vivo Law Offices, LLC assumes no liability for any errors or omissions in the content of this website.  We will not be responsible under any legal theory for damages, including direct, indirect, incidental, consequential or special, arising as a result of your use of this website.  As stated above, this website pertains to the practice of Indiana and limited federal law only.  Therefore, the content of this website is not applicable in any other state other than Indiana.

The general information provided on this website is provided without warranty of any kind, express or implied.  Vivo Law Offices, LLC reserves the right to change, modify, add, and delete the content on this website.

Jurisdiction

The terms of this agreement will be governed by the laws of the State of Indiana.  The state and federal courts located in Marion County, Indiana will have exclusive jurisdiction over any case or controversy arising from or relating to this agreement, Vivo Law Offices, LLC's website or any services provided by Vivo Law Offices, LLC.  Each person who registers on this website consents irrevocably to personal jurisdiction in such courts with the respect to any matters and waives any defense of forum non conveniens.  Furthermore, each person who registers on this website is deemed to have knowingly and voluntarily waived any right to a trial by jury in any case or controversy related to this agreement, Vivo Law Offices, LLC's website or any services provided by Vivo Law Offices, LLC.

Assignment

The rights and obligations created for you under this agreement are personal and may not be assigned to any other party.

Force Majeure

Vivo Law Offices, LLC will not be deemed to be in breach of this agreement for any delay or failure in performance caused by reasons out of its reasonable control, including acts of God or a public enemy; natural calamities; failure of a third party to perform; changes in the laws or regulations; actions of any civil, military or regulatory authority; power outage or other disruptions of communication methods or any other cause which would be out of the reasonable control of Vivo Law Offices, LLC.

Severance

In the event that one or more of the provisions of this agreement shall be found unenforceable, illegal or invalid, it shall not affect any other provisions of this agreement, and this agreement shall be construed as if the provision found to be unenforceable, illegal or invalid had never been contained in the agreement, or the unenforceable, illegal or invalid provision shall be construed, amended and/or reformed to be made enforceable, legal and valid.

IRS Circular 230 Disclosure

In compliance with the requirements of the IRS pertaining to the publication of Circular 230, we inform you that any advice contained on this website or in any communication originating from this website or this law practice which is related to U.S. federal tax advice is not intended or created to be used, and cannot be used, for the purpose of 1) either avoiding penalties under the Internal Revenue Code or promoting, marketing or 2) recommending to another party any transaction or matter that is contained on this website or in any communication originating from this law practice.

Complete Understanding

This agreement supersedes any prior or contemporaneous communications, representations or agreements between Vivo Law Offices, LLC and the client, and constitutes the complete and final agreement between the parties relating to this agreement, Vivo Law Offices' website or any services provided by Vivo Law Offices, LLC, except as amended and supplemented by any Engagement Terms or Engagement Letter between Vivo Law Offices, LLC and the client, entered into through this online service.